Responsible Gaming at 88kb – Play Safely
88kb is committed to providing a safe, fair, and enjoyable experience for every player in Bangladesh. Our responsible gaming tools put you in control.
Our Commitment to Safe Play
At 88kb, we believe that gaming should always be an enjoyable pastime — never a source of financial stress, anxiety, or harm. We serve a community of passionate sports bettors and casino players across Bangladesh, from Dhaka and Chittagong to Sylhet and Cox's Bazar, and we take our duty of care to every one of those players seriously.
Responsible gaming means understanding the risks involved in real-money play, setting clear personal boundaries, and using the tools available to stay in control of your spending and time. 88kb provides a full suite of responsible gaming tools that are available to every registered player directly from their account settings, at no cost and without delay.
88kb strictly applies a 21+ age policy. This platform is for adults aged 21 and above only. Real-money wagering involves financial risk. Please play responsibly and always within your means.
Responsible Gaming Tools
How Each Tool Works
Deposit Limit Tool
The deposit limit tool lets you set a maximum amount that you are allowed to deposit into your 88kb account over a given period — daily, weekly, or monthly. Once a limit is set, it takes effect immediately and cannot be raised until the cooling-off period has elapsed. Lowering a limit takes effect straight away. You can set or update your deposit limit at any time by visiting Account Settings in the 88kb platform.
Session Time Limit
The session time limit allows you to set a maximum continuous play session. When your session limit is reached, you will receive a notification and be logged out automatically. This tool is particularly useful for preventing marathon gaming sessions that can lead to impaired decision-making and unplanned spending. Session limits can be set in your account settings at any time.
Time-Out Feature
A time-out gives you a short enforced break from the platform without permanently closing your account. You can request a time-out of 24 hours, 7 days, or 30 days. During a time-out, you cannot deposit, place bets, or access casino games. Your account balance is preserved and withdrawals remain available. At the end of the time-out period your account is automatically reactivated.
Self-Exclusion
Self-exclusion is for players who feel they need a longer or permanent break from gambling. You can request a self-exclusion period of between 6 months and 5 years, or request permanent self-exclusion. During self-exclusion, your account is fully suspended and you will not receive any promotional communications. To request self-exclusion, contact the 88kb support team via live chat — a support agent will process your request immediately, no cooling-off period required.
Account Closure
If you wish to permanently close your 88kb account, you can submit a closure request via live chat at any time. Account closure is irreversible. Any remaining account balance will be returned to your registered payment method after standard verification checks. We strongly encourage players considering account closure for responsible gaming reasons to first try a time-out or self-exclusion period.
Recognising Problem Gambling
Problem gambling can affect anyone regardless of their experience level, income, or background. The signs are not always obvious and can develop gradually over time. Below are some common warning signs that gambling may be becoming a problem for you or someone you know:
- Spending more money on gambling than you can afford to lose, or chasing losses by placing further bets to try to win back what was lost.
- Borrowing money from friends, family, or financial services specifically to fund gambling activity.
- Feeling unable to stop gambling even when you want to, or returning to gambling after a period of abstinence.
- Gambling affecting your relationships, work performance, sleep, or general mental and physical health.
- Hiding gambling activity from family members or close friends, or lying about the amounts won or lost.
- Using gambling as a primary way to cope with stress, anxiety, loneliness, depression, or other difficult emotions.
- Neglecting daily responsibilities, meals, or personal care because of time spent gambling.
If you recognise any of these signs in yourself or in someone you know, please take action early. Use the responsible gaming tools in your account settings, or contact the 88kb support team for guidance. Early intervention is the most effective approach.
21+ Age Restriction Policy
The 88kb platform is strictly for adults aged 21 and above. This is not a regulatory requirement we treat as a formality — it is a genuine commitment to protecting young people from the financial and psychological risks associated with gambling at an age when they are not yet equipped to manage those risks responsibly.
All new registrations on 88kb are subject to age verification. We may require players to submit a copy of a government-issued identity document confirming their date of birth before granting full access to deposit and wagering features. Any account found to belong to a person under the age of 21 will be immediately suspended and all deposits returned. 88kb takes the protection of young people seriously and will not activate any account where age verification cannot be satisfactorily completed.
If you are a parent or guardian and you are concerned that a young person in your household may have accessed the 88kb platform, please contact our support team immediately via live chat. We will investigate and take appropriate action without delay.
Tips for Staying in Control
Responsible gaming is a habit built through small, consistent choices. Here are some practical tips that 88kb recommends to every player to help keep gaming enjoyable and within healthy limits:
Getting Help
If you feel that gambling is no longer fun and has started to negatively impact your daily life, relationships, or financial situation, please do not hesitate to reach out. You are not alone, and help is available. The first step is to contact the 88kb support team via live chat — our trained support agents can walk you through all available responsible gaming tools, apply an immediate time-out or self-exclusion to your account, and provide guidance on external support resources.
Need Immediate Help?
Contact the 88kb support team right now via live chat. We are available 24 hours a day, 7 days a week, including during Eid, Pohela Boishakh, and all public holidays. A self-exclusion or time-out can be applied to your account within minutes of your request. Our support email is [email protected] — plain text only, not a clickable link.
88kb also encourages players who are struggling with gambling-related issues to seek help from professional counselling services. Speaking to a trained counsellor can provide perspective, coping strategies, and practical support that goes beyond what a gaming platform can offer. If you are in Bangladesh, please speak to a trusted healthcare professional or counsellor in your area for personalised guidance.
Remember: asking for help is a sign of strength, not weakness. 88kb is on your side. We would rather you take a break from the platform and return when you feel ready than continue playing when it is no longer healthy for you. Your wellbeing matters more to us than any deposit or wager.
Protecting Young People
88kb uses a combination of registration-stage age checks and document-based KYC verification to prevent underage access. Where our monitoring systems identify unusual activity patterns that may indicate underage gambling, the account in question will be suspended pending investigation. 88kb will never knowingly facilitate gambling by a person under the age of 21.
If you share a device with children or young people in your household, we recommend using your device's built-in parental controls or a dedicated parental control application to prevent access to the 88kb platform. Always log out of your 88kb account when you are finished playing and never share your account credentials with anyone else, including family members.
Our Ongoing Commitment
Responsible gaming is not a box-ticking exercise at 88kb — it is a core part of how we build and operate the platform. We regularly review our responsible gaming tools to ensure they are accessible, easy to use, and effective. We train our support team to recognise signs of problem gambling and to respond with empathy, without judgement.
88kb uses automated monitoring tools that analyse player gaming patterns and flag accounts that may show indicators of problem gambling. Flagged accounts are reviewed by our compliance team, who may reach out proactively with information about responsible gaming tools or apply preventive measures where necessary. We do this not as a punitive measure, but because we genuinely care about the wellbeing of our players.
We are committed to continuously improving our responsible gaming offering based on player feedback and evolving best practices. If you have a suggestion for how 88kb could improve its responsible gaming tools or policies, please share it with our support team — we genuinely welcome that input. 88kb is here for the long term, and that means putting player safety and platform integrity at the centre of everything we do.
Have Questions About Staying Safe?
Our FAQ covers responsible gaming tools, account limits, and how to get support. You can also explore the 88kb Casino or read about who we are.